At Chic Yu Boutique we want to make sure you are 100% satisfied with your purchase. If you are unhappy with your order, you can return it for a refund.

-Merchandise must be returned within 7 days of receiving your products

-Merchadise must remain new, unworn condition with original packaging

-All merchandise marked as *SALE* are final sale which are not eligible for return

-Any custom or pre-ordered jewellery is made to order and *FINAL SALE* only

-Please allow 10-15 Business Days after return is received to see your refund

Please email us for return at [email protected] with the following information within 7 business days of receiving your products

-Full Name, Address, Order #, Item(s) Returning, Reason for Return

Chic Yu Boutique is not responsible for ANY shipping or handling charges for any return. If your request for return do not meet the required guidelines, we reserve the right to deny your request.

Currently we do not offer exchanges. Gift cards may not be redeemed for cash or refunded unless required by law.

Defective/Incorrect Items

If you have received a damaged item or you have received incorrect items you can contact [email protected] for complete and thorough assistance.

Please contact us within 7 days of receiving your products

A photo of the damaged item(s) must be included in the email

Always include your name, order #, and full item name to avoid confusion